Payment Policy - Ressalina

Payment Policy

Thank you for shopping at Ressalina! We are committed to providing a secure and seamless payment experience for all of our customers. Please take a moment to review our payment policy for detailed information on accepted payment methods, security measures, and other relevant details.

1. Accepted Payment Methods

  • Credit & Debit Cards: Visa, MasterCard, American Express, Discover, and other major credit/debit cards.
  • PayPal: You can also complete your purchase using PayPal, a secure and trusted online payment method.
  • Shopify Payments: We also accept Shopify Payments, which supports all major credit cards, Apple Pay, Google Pay, and other local payment methods.
  • Buy Now, Pay Later (via Klarna, Afterpay, etc.): Depending on your region, you may have the option to use services like Klarna or Afterpay to split your payments into installments.

2. Currency and Pricing

  • Currency: All prices on our website are listed in US Dollars (USD).
  • Pricing: Prices are subject to change without notice. Sales tax (if applicable) will be added at checkout based on your shipping address.
  • Duties & Taxes: For international orders, please note that customs duties, taxes, or fees imposed by the destination country are not included in the price at checkout. These charges are the responsibility of the customer.

3. Secure Payment Process

  • Encryption: All transactions are processed through secure SSL encryption to ensure your personal and payment information remains confidential and safe.
  • Fraud Protection: We take fraud prevention seriously. All payment information provided during checkout will be thoroughly verified to prevent unauthorized transactions. If any suspicious activity is detected, we may contact you for further verification.
  • Order Confirmation: Once your payment is successfully processed, you will receive an order confirmation email. Please review this confirmation to ensure all the details are correct.

4. Payment Issues

If you experience any issues with making a payment or your payment is declined, please double-check your card details, billing address, and available balance. If the issue persists, you may want to try using a different payment method or contact your bank for further assistance.

If you continue to encounter problems, feel free to reach out to our customer support team at support@ressalina.com, and we will be happy to assist you.

5. Refunds and Cancellations

  • Order Cancellation: Orders can only be canceled before production begins. Once production starts, we are unable to cancel or modify the order. Please contact us as soon as possible if you need to make any changes.
  • Refund Policy: If your order is eligible for a refund (for example, due to a defect or error on our part), we will process the refund to the original payment method. Please refer to our Return and Refund Policy for more details.

6. Payment Security

We are committed to protecting your personal and payment information. All payment transactions are handled through secure gateways, and we never store your credit card details on our servers. For any questions or concerns about the security of your payment, please don’t hesitate to contact us.

Contact Us

If you have any questions or concerns about our payment policy, please feel free to reach out to us:

Conclusion

We aim to provide a smooth and secure shopping experience for every customer. Thank you for trusting Ressalina with your order. If you need further assistance, we are here to help!